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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: K0070 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
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Subscriptions: |
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Issue
The product displays the message “K0070”
The error may occur:
•When installing new components
•When installing updates
Cause
The Live Update service could not download the update.
How to Proceed
Please, check your internet connection and ensure your firewall allow connections to "sierra*.com" internet addresses
If the problem persists, contact support staff using the Support Contact Wizard. This tool will collect and send us some important details of your installation that will help us to identify the issue faster.