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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: S0028 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
Embroidery Office, Stitch Era, Hotfix Era |
Issue
The installation program displays the message “S0028”
The error may occur:
•During Installation
•While installing product updates
Cause
The design components (fonts, monograms, etc.) database could not be updated.
How to Proceed
Check the following topics and start the installation again:
Access your computer with an account with administrator privileges (do not log into Windows using a limited user account).
Disable any anti-virus program except Windows Defender.
If the problem persists, please contact support staff at support@sierra-software.com