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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: S0027 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
Embroidery Office, Stitch Era, Hotfix Era |
Issue
The installation program displays the message “S0027”
The error may occur:
•During Installation
Cause
The list of design components (fonts, monograms, etc) to be installed is empty.
The installation password you are using refers to components that are not installed in your system.
How to Proceed
Please, download a fresh copy of the password file from the Area for Users and reinstall the product.
Check that your system is updated with the latest version of the Components Library (see your Help tooltab)
If the problem persists, please contact support staff at support@sierra-software.com