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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: K1010 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
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Subscriptions: |
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Issue
The product displays the message “K1010”
The error may occur:
•When starting the product
•When installing new design components (fonts, monograms, etc)
•When installing product updates
•While validating the license
Cause
You are using a password file with a time limit and it is currently expired.
How to Proceed
Please, contact your software dealer.