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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: K0052 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
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Subscriptions: |
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Issue
The product displays the message “K0052”
The error may occur:
•When starting the product
•While performing a License validation
Cause
The product received and invalid response from the License server.
How to Proceed
Please, wait a couple of minutes and try again.
If the problem persists, contact support staff using the Support Contact Wizard. This tool will collect and send us some important details of your installation that will help us to identify the issue faster.