<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: D0029 |
|
|
|
Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
|
Perpetual Licenses KeyLess: |
|
|
Subscriptions: |
|
Issue
The installation program displays the message “D0029”
The error may occur:
•During installation
•While using Eo Setup or Era Setup utility
Cause
The password file is corrupted
How to Proceed
Get a fresh password file copy by downloading it from the Area for Users and try again.
If the problem persists, contact support staff at support@sierra-software.com