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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: D0022 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The installation program displays the message “D0022”
The error may occur:
•During installation
•While using Eo Setup or Era Setup utility
Cause
There is a problem trying to install the design components listed in the password file.
How to Proceed
Check that you are using the latest product installer and password file. If required, download them from the Area for Users and try again.
If the problem persists, please, contact the support staff at support@sierra-software.com