Convert your License to KeyLess

In version 20, Sierra Software introduced a new software protection mode for Perpetual Licenses products called KeyLess. In this mode, it is not required a physical device plugged in the computer to authenticate the validity of the software license. KeyLess products have, among others, the following advantages over dongle products:

•No risk of work interruption due to broken or missed protection device

•Your software always remains safe, no matter if your computer get lost or is stolen.

•All KeyLess products include 2 licenses allowing you to install and use the software in 2 computers at the same time

KeyLess products do not require a permanent internet connection, however, you will need to activate them (on-line, if the computer is connected to internet or off-line, from any computer with internet access). Time to time, the products also require a license validation that may be performed in the same way as the activation.

For those users who have products with a physical protection device and want to take advantage of the KeyLess mode, we have prepared a procedure that will allow them to convert their dongle products to this new mode. As KeyLess mode is available from version 20, those users that own products from previous versions need to update to version 20 before converting to KeyLess. To make the migration to the version 20 KeyLess products from versions 17 and earlier products easier, we have prepared a one-step, Update to version 20 + Convert to KeyLess process.

Converting to KeyLess requires your protection device to work properly. You will get a link to download a tool to verify your protection device before purchasing the conversion to KeyLess service. If your protection device does not work, is lost or stolen, you can still convert your product to KeyLess. Please, see the Dongle Replacement section

You may ask your Dealer about converting your license to KeyLess. Also, if you are using a product of version 17 or higher, you may request this service by yourself from the Users Area:

1- Login into the Users Area with your UserId and Password

2- Look for your serial number within the My Products - Perpetual Licenses list and click the + sign

3- In the Product Details box, click the link "Dongle broken or missed ?" (located at the right side)

4- Follow the sequence proposed by the website