DealerCompany
© 2020, Dealer Company - AR Robots S.A.
System Requirements
EMBROIDERY OFFICE
We suggest you to use Microsoft® Windows® 10 Professional 64 bits edition with the last service packs. Each new release of the software is tested with the newest available operating system only. Because of security reasons, we do not test the software with discontinued operating systems. However, this software may be also compatible with some older operating systems, including: Microsoft® Windows® 7 (Home Premium or superior) 64 bits edition Microsoft® Windows® 8 (Home Premium or superior) 64 bits edition Microsoft® Windows® 10 (Home Premium or superior) 64 bits edition Operating systems must be correctly installed, updated and running properly with all its available service packs. Note about Mac (Apple) Operating Systems According with some reports from users, this software (subscription version) could be successfully installed and it is working properly on some Apple computers (Windows on Virtual Machines). We do not offer, we do not warranty, and we do not support this software running on a Mac; as we didn't test that enough to suggest it. You can try it at your own risk.

Operating System

For standard software products (perpetual license, software with physical, USB protection device): The connection of the computer where the software is installed to internet is not a requirement, but it is highly recommended. Through the internet connection, your software will present the Live-Update service, direct communication to the service & software support sites, in-app purchase of extra features, on-line promotions, etc. The software registration/activation process requires an e-mail account to transfer files between your system (installed product) and the manufacturer activation server. You can register/activate on-line or off-line. For standard software products (perpetual license, software with virtual protection device, KeyLess): The connection of the computer where the software is installed to internet is not a requirement, but it is highly recommended. From time to time, it will be required to validate the license. This process can be done on-line from the computer where the product is installed, or off-line, using any other computer with internet access. A permanent internet connection is required to use the product in a virtual machine enviroment. Through the internet connection, license validation will be automatic and hassle free and your software will present the Live- Update service, direct communication to the service & software support sites, in-app purchase of extra features, on-line promotions, etc. The software activation process requires an e-mail account to transfer files between your system (installed product) and the manufacturer activation server. You can activate on-line or off-line. For software as subscriptions (temporary license, software without protection device) A high speed permanent Internet connection is an absolutely necessary system requirement in order to run software subscriptions. The software registration/activation process requires an e-mail account to transfer files between your system (installed product) and the manufacturer activation server.

Internet

Computer

The computer must meet a series of minimum characteristics in order to run the software. We recommend that you consider to meet or exceed the characteristics for a better performance.
Direct Connection to Machines (*2), only if required
Export to floppy disk (*3), only if required
Notes (*1) Only required for standard products with physical protection device (*2) Direct connection to machines (through a cable) is an optional feature Not all the machine brands & models can be connected (ask) Some machines brands & models may require additional hardware Some machines brands & models already include software and cables for the connection (*3) Some floppy disk units will not read/write all machine formats
Computer
Minimun configuration required
Processor
Intel Core i3 (Gen 6 - running @ 3.3 GHz)
Memory
4Gb
Video
1440 x 900 pixels, OpenGL acceleration
Monitor
17” monitor
Free disk space
2 Gbyte
Port (*1)
1 x USB port
Port
1x RS-232 Port
Cable
RS-232 according to machine specs
Floppy disk
3.5” HD - Non USB

Embroidery Office System Requirements