© 2020, Dealer Company - AR Robots S.A.
System Requirements
EMBROIDERY OFFICE
We
suggest
you
to
use
Microsoft®
Windows®
10
Professional
64
bits
edition
with
the
last
service
packs.
Each
new
release
of
the
software
is
tested
with
the
newest
available
operating
system
only.
Because
of
security
reasons,
we
do
not
test
the
software
with
discontinued operating systems.
However, this software may be also compatible with some older operating systems, including:
•
Microsoft® Windows® 7 (Home Premium or superior) 64 bits edition
•
Microsoft® Windows® 8 (Home Premium or superior) 64 bits edition
•
Microsoft® Windows® 10 (Home Premium or superior) 64 bits edition
Operating systems must be correctly installed, updated and running properly with all its available service packs.
Note about Mac (Apple) Operating Systems
According
with
some
reports
from
users,
this
software
(subscription
version)
could
be
successfully
installed
and
it
is
working
properly on some Apple computers (Windows on Virtual Machines).
We
do
not
offer,
we
do
not
warranty,
and
we
do
not
support
this
software
running
on
a
Mac;
as
we
didn't
test
that
enough
to
suggest it. You can try it at your own risk.
Operating System
For standard software products (perpetual license, software with physical, USB protection device):
•
The
connection
of
the
computer
where
the
software
is
installed
to
internet
is
not
a
requirement,
but
it
is
highly
recommended.
•
Through
the
internet
connection,
your
software
will
present
the
Live-Update
service,
direct
communication
to
the
service
&
software support sites, in-app purchase of extra features, on-line promotions, etc.
•
The
software
registration/activation
process
requires
an
e-mail
account
to
transfer
files
between
your
system
(installed
product) and the manufacturer activation server. You can register/activate on-line or off-line.
For standard software products (perpetual license, software with virtual protection device, KeyLess):
•
The
connection
of
the
computer
where
the
software
is
installed
to
internet
is
not
a
requirement,
but
it
is
highly
recommended.
From
time
to
time,
it
will
be
required
to
validate
the
license.
This
process
can
be
done
on-line
from
the
computer
where
the
product
is
installed,
or
off-line,
using
any
other
computer
with
internet
access.
A
permanent
internet
connection is required to use the product in a virtual machine enviroment.
•
Through
the
internet
connection,
license
validation
will
be
automatic
and
hassle
free
and
your
software
will
present
the
Live-
Update
service,
direct
communication
to
the
service
&
software
support
sites,
in-app
purchase
of
extra
features,
on-line
promotions, etc.
•
The
software
activation
process
requires
an
e-mail
account
to
transfer
files
between
your
system
(installed
product)
and
the
manufacturer activation server. You can activate on-line or off-line.
For software as subscriptions (temporary license, software without protection device)
•
A
high
speed
permanent
Internet
connection
is
an
absolutely
necessary
system
requirement
in
order
to
run
software
subscriptions.
•
The
software
registration/activation
process
requires
an
e-mail
account
to
transfer
files
between
your
system
(installed
product) and the manufacturer activation server.
Internet
Computer
The computer must meet a series of minimum characteristics in order to run the software.
We recommend that you consider to meet or exceed the characteristics for a better performance.
Direct Connection to Machines (*2), only if required
Export to floppy disk (*3), only if required
Notes
•
(*1) Only required for standard products with physical protection device
•
(*2) Direct connection to machines (through a cable) is an optional feature
•
Not all the machine brands & models can be connected (ask)
•
Some machines brands & models may require additional hardware
•
Some machines brands & models already include software and cables for the connection
•
(*3) Some floppy disk units will not read/write all machine formats
Computer
Minimun configuration required
Processor
Intel Core i3 (Gen 6 - running @ 3.3 GHz)
Memory
4Gb
Video
1440 x 900 pixels, OpenGL acceleration
Monitor
17” monitor
Free disk space
2 Gbyte
Port (*1)
1 x USB port
Port
1x RS-232 Port
Cable
RS-232 according to machine specs
Floppy disk
3.5” HD - Non USB
Embroidery Office System Requirements