Error Code: K0027

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Error Code: K0027

 

 

 

Applies to:

Perpetual Licenses with dongle:

 

 

Perpetual Licenses KeyLess:

Embroidery Office, Stitch Era, Hotfix Era

 

Subscriptions:

 

Issue

The installation program displays the message “K0027”

The error may occur:

During installation

While using Eo Setup or Era Setup utility

Cause

The password file does not contain the expected list of design components (fonts, monograms, etc) to install.

How to Proceed

Get a fresh copy of the password file by downloading it from the Area for Users and try again.

Contact the support staff for assistance.