|
<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: D0001 |
|
|
|
Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
|
Perpetual Licenses KeyLess: |
|
|
Subscriptions: |
|
Issue
The installation program displays the message “D0001”
The error may occur:
•During installation
Cause
Th installer detected a problem with the password file you used. Possible causes:
•The combination product installer/password file is wrong. You could be using a correct installer with an incorrect password-file or vice versa.
•There is a problem with password file.
How to Proceed
Log in to the Area for Users, download the latest installation files and password for your product, and try again.
If the problem persists, please contact Support at support@sierra-software.com