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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: K1010 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
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Subscriptions: |
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Issue
The product displays the message “K1010”
The error may occur with products under a special licensing mode:
•When installing the product
•When installing new components
•When installing updates
•When running Eo Setup or Era Setup tools
Cause
This error indicates that the product won't run because the password file has expired.
This may happen for special licensing modes, such as :
•Software Demonstrations
•Software Products as Consignment
•Software sold under special conditions / licensing modes
How to Proceed
Please, contact your software dealer