|
<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: K0109 |
|
|
|
Applies to: |
Perpetual Licenses with dongle: |
|
|
Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
|
Subscriptions: |
|
Issue
The installation program displays the message “K0109”
The error may occur:
•During installation
Cause
The license could not be validated due an connection problem with the License server
How to Proceed
Please, check your internet connection, disable any anti-virus and firewall program except Windows Defender and try again
If the problem persists, please contact support staff at support@sierra-software.com