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<< Click to Display Table of Contents >> Navigation: Problems during the Activation > Error Code: K0036 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office version 20, Stitch Era version 20, Hotfix Era version 20 |
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Subscriptions: |
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Issue
The product displays the message “K0036”
The error may occur:
•When activating the license
•When validating the license
Cause
The license activation / validation process has failed
How to Proceed
Please, check that the computer is connected to internet and try again in some minutes.
If the problem persists, contact support staff