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<< Click to Display Table of Contents >> Navigation: Problems during the Activation > Error Code: D0104 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The activation wizard displays any of the messages “D0104”
These errors may occur:
•During Activation
Cause
The Activation Wizard could not write the protection device memory.
How to Proceed
Plug in the dongle into a different USB port and try the activation again
If the problem persists, contact support staff at support@sierra-software.com