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<< Click to Display Table of Contents >> Navigation: Problems during the Activation > Error Code: D0102 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The activation wizard displays any of the messages “D0102”
These errors may occur:
•During Activation
Cause
The Activation server did not respond within the expected time. It may be due to an unstable internet connection or due the server is temporarily unavailable.
How to Proceed
Check your internet connection and try again in some minutes.
If the problem persists, contact support staff at support@sierra-software.com