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<< Click to Display Table of Contents >> Navigation: Problems during the Activation > Error Code: D0100 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The activation wizard displays any of the messages “D0100”
These errors may occur:
•During off-line Activation
Cause
The ARCV file you are using could not be processed.
How to Proceed
Get a fresh copy by saving it again from the e-mail you received and try again.
Connect the protection device into a different USB port and repeat the operation.
If the problem persists, contact support staff at support@sierra-software.com