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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: S1100 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
Embroidery Office, Stitch Era, Hotfix Era |
Issue
The product displays the message “S1100”
The error may occur:
•When starting the product
•While using the product
Cause
This is a generic, not specified error. Usually, it happens because the product is unable to connect to the license server.
How to Proceed
Check that the Windows firewall or your antivirus firewall is not blocking the product internet access
Reinstall the product. Verify that the antivirus is disabled before starting the installation.
If the problem persists, contact support staff at support@sierra-software.com