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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: S1096 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
Embroidery Office, Stitch Era, Hotfix Era |
Issue
The installation program displays the message “S1096”
The error may occur:
•During Installation
Cause
There is no connection to the License server. Possible causes :
- Your internet connection is not working
- The license server is temporarily unavailable.
- Internet routing problems from your computer to the License server
How to Proceed
Check your internet connection and that your firewall is not blocking the installer to access to internet, wait some minutes and try again.
If the problem persists, please contact support staff at support@sierra-software.com