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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: K8101 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
Embroidery Office, Stitch Era, Hotfix Era |
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Subscriptions: |
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Issue
The product displays the message “K8101”
The error may occur:
•When starting the product
•When installing new design components (fonts, monograms, etc)
•When installing product updates
•While validating the license
Cause
There is an internal problem with the License protection services
How to Proceed
Please, contact support staff at support@sierra-software.com