Error Code: K1003

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Error Code: K1003

 

 

 

Applies to:

Perpetual Licenses with dongle:

 

 

Perpetual Licenses KeyLess:

Embroidery Office, Stitch Era, Hotfix Era

 

Subscriptions:

 

Issue

The product displays the message “K1003”

The error may occur:

When starting the product

When installing new design components (fonts, monograms, etc)

When installing product updates

While validating the license

Cause

The on-line services could not find the product license.

How to Proceed

Please, contact support staff using the Support Contact Wizard. This tool will collect and send us some important details of your installation that will help us to identify the issue faster.