Error Code: K0037

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Error Code: K0037

 

 

 

Applies to:

Perpetual Licenses with dongle:

 

 

Perpetual Licenses KeyLess:

Embroidery Office version 20, Stitch Era version 20, Hotfix Era version 20

 

Subscriptions:

 

Issue

The product displays the message “K0037”

The error may occur:

When activating the license

When validating the license

Cause

The license activation / validation process has failed

How to Proceed

Please, check that the computer is connected to internet and try again in some minutes.

If the problem persists, contact support staff