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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: D0031 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The installation program displays the message “D0031”
The error may occur:
•During installation
•While using Eo Setup or Era Setup utility
Cause
A design component (font, monogram, etc) could not be removed from the product installation resources folder
How to Proceed
Make sure to be logged to the computer as Administrator. Then, try the operation again.
If the problem persists, contact support staff.