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<< Click to Display Table of Contents >> Navigation: Problems during the Activation > Error Code: D0012 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office, Stitch Era, Hotfix Era |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The activation wizard displays the message “D0012”
The error may occur:
•During Activation
Cause
The e-mail address you are registering seems to be invalid.
How to Proceed
Please, double check the e-mail address you entered in the registration form and try again.
If the problem persists, contact support staff at support@sierra-software.com